About Office Assist

Office Assist

Run your business without having to worry about the everyday tasks of answering your telephone, bookkeeping, payroll and other office tasks

Realising there was a gap in the market for our services, we decided to set up Office Assist. With the Assistance of Ballyhoura Failte and The North Cork Enterprise Board we began trading in July 2011.

About Office Assist Charleville

Our Aim

The team at Office Assist are all trained in Customer Service and call handling and we will ensure that your calls are answered with expertise, friendliness and efficiency.

Answering the phone is vital to your business. If you don’t answer the call, your competitor will. Even diverting the phone to your mobile isn’t always ideal if you are in a meeting with clients, traveling or meeting a deadline.

It doesn’t always make sense to employ a full-time receptionist, so whether you’re a self-employed tradesman or a busy SME with lots of staff, we can provide a tailored phone answering service to suit your needs down to the ground.

We’ll answer the call in your company name and get the message to you by email or SMS so that you’ll never miss a potential sale again. We can also give you a personalised voicemail so that you’ll get your messages even if your callers want to get hold of you out of hours.

Business Awards

Office Assist and our team are very proud to be the recipients of many business awards including;

  • All Ireland Business Foundation Accreditation 2019 & 2021
  • ICB Luca Award 2014 (only one in Ireland)
  • Charleville Business Awards 2014 Business Woman of the year
  • Cork Business Awards 2016 Charleville Business of the year
  • Charleville Chamber Best SME 2014
  • LEO North Cork Enterprise Awards 2017 Runner Up

Business All-Star accredited companies are defined as; progressive, indigenous Irish businesses which meet the highest standards of verified performance, trust, and customer-centricity. In achieving this accreditation, Office Assist join a unique group of businesses and we believe this continues to demonstrate our commitment to improving our service to our customers and suppliers.

Office Assist Awards

We have a number of tariffs to suit your needs. Whether you want to switch the phone to us permanently or just now and again when you want a bit of peace, you are at a meeting, wedding, funeral or meeting a deadline, we’ll make sure that your calls are looked after in a professional manner.

Business All-Stars Accreditation